Tuesday, February 23, 2010

Mercedes-Benz's Latest Tech Grab Bag

Things in the car world have calmed a bit. Toyota's not on every headline, Hummer's death went pretty much unnoticed and quite a few companies posted better sales. Yawn.

So I'm going to bring something up from the recent Geneva Auto Show. It pretty got passed over, like the show itself, and no one paid attention to it.

I like to think of it as a harbinger of the future, unfortunately.

This is it, the Mercedes F800 Style.

It looks like a shark with a peace symbol shoved up its nose, and carefully creased sides.

The ass looks like a blend of BMW, VW and Mazda design cues. But it's pretty inoffensive.

It's also got a nice set of sliding doors in back.

I rather like those rear doors, personally. Entering and exiting would be much easier, and much more distinguished, in parking lots or the curb at the latest nightclub.

The interior's not bad either, really.

Granted, it looks like every other damn concept car from the last ten years, but whatever. It still looks nice.

So, really, it's a pretty standard concept. Mercedes is testing out new design cues and possible interior treatments. Nothing new there, boys and girls.

And those doors have a heretic's hope in hell of making it into the real world.

Oh, and it's supposedly powered by a nonexistent a fuel cell. Meh.

Why, then, did I call it the harbinger of the future you may ask.

Well, it's because of the technology this damn thing is showcasing. Just one in particular.

It's called DISTRONIC PLUS Traffic Jam Assist. I don't know what the hell "distronic plus" is referring to. It's probably something that the marketing department coughed up to make it sound cool, because all it's describing is a new type of cruise control.

But this new type of cruise control has a feature that I loathe with every fiber of my being. Using the cruise control's radar, the car can actually steer itself through a corner at speeds of up to 25mph by following the car in front of it.

According to Mercedes, the system can tell the difference between regular traffic and some idiot in front of you swerving off the road, or taking a different corner.

I don't care.

I don't care if it can tell the difference between taking a corner, making a turn or a circus trained elephant. Putting something like that in a car is, well, bloody effing stupid.

Have we gotten to the point that people can't be bothered to steer their car? Already we have cruise control systems that will automatically slow the car if traffic slows down. So now we don't have to, I don't know, drive?

It's a bunch of crap.

All of this technology bull that keeps getting shoved in cars is making drivers more stupid. I don't have to look behind me when I back up because I have a camera that does it for me. I don't have to pay attention on the highway because the car will tell me when I'm straying out of my lane. I don't have to worry about when to change my oil because the car tells me when to do it.

Tell me, automakers, how am I driving a car anymore? I'm not controlling it, the damn computer is.

When people don't have to pay attention anymore to their car, they stop caring about it and about driving. They just do stuff, and think that the computer or whatever happens to be in the car will take care of it.

Well, what happens when the computer breaks? Or what if something happens that's outside of the computer's control?

I honestly think that's what's happened with Toyota's cars, to pull that back in here. People are so damn used to the car just doing it's thing that they don't know what to do in case of an emergency. They don't know how anything works anymore, and they don't care because it doesn't need their attention, or so they think.

People, basically, don't know how to drive.

It's sickening, and the damn manufactures aren't helping.

But the genie can't go back into the lamp. Not now. Everyone's clamoring for more tech garbage, and it'll eventually lead to cars that drive themselves.

I won't have any of that. Give me a manual transmission and a set of manual door locks. At least then I'll know that I'm in control, not HAL.

Tuesday, February 16, 2010

I'm Back.

It's been just over a month since I last posted, and so much has happened. This is unforgivable. But like that title says, I'm back.

There's one very large piece of business that I have to get out of the way. Everyone's been talking about it for so long, and so much, that I almost feel bad to add to the discussion. But since I hate talking around issues, I'm going to jump right in.

Toyota. What the hell?

For sake of brevity, I'm limiting my commentary to the recent recall with the sticking accelerator pedals. I mean, really, anyone who thought that floor mats were causing cars to speed up at random intervals needs to have their head examined.

However, I would like to mention that no one, so far, seems to have gotten onto Toyota for their floor mat explanation. To me, that reeks of red herring. They knew there was a problem with the accelerator pedals, they'd had recalls in Europe for heaven's sake, but they tried to foist blame onto a different cause. That is a load of shit, and it's an indication of just how much Toyota's image differs from the reality.

Toyota's image is that of the caring, loving, benevolent car manufacturer. Their sole purpose, they say, is to create cars that are gentle on the environment, provide safe transportation for families and have a reliability that is topped only by the laws of physics.

For a while, that was the real company. But, within the last ten years, they realized something. They were making tons of money all over the world. They were within striking distance of GM for the largest car company in the world. They wanted that spot, they wanted the prestige, they wanted the money.

And I don't blame them for it. Toyota is a company. It's purpose is to make money however it can, so long as it's legal. (I'll save unsavory business practices for another day)

So they went for it. They increased production, started new sale promotions and began to bulk up their lineup with new models. New Toyotas, like the Venza and full-size Tundra pickup came out. Toyota improved the comfort of their large SUVs so they would appeal to customers that typically bought American cars. They gave Lexus new models like hybrids and sports cars. They created the Scion brand to attract a younger buyer.

But this expansion came at a price. But then again, it always does, right?

Whenever someone makes more of something, the quality is probably going to go down, at least initially. It is very hard, almost impossible, to keep quality at a high level while pumping out a car every few minutes, if not faster. Robotic technology can only do so much.

But, as the Washington Post pointed out, there was another place where quality control started slipping: engineering. Toyota's engineers gained on the job experience in a mentor set up. Over a period of years the engineers would learn their job from their immediate superior. It was the reason Toyota made such high quality cars, everyone knew their job inside and out. It was an environment that put engineering first as a matter of pride.

However, when Toyota started increasing its model lines, the engineers couldn't keep up. The mentor system was strained, the engineers themselves were stressed and overworked. New blood came in that didn't get the full mentorship experience. Inevitably, things were going to start going downhill.

In a way, it's obvious now. First, in the late 90s, early 2000s, there was the recall on Toyota and Lexus V6 engines. The oil ports were plugging up because they were too small. Toyota denied it and blamed the consumers. They quickly reversed that idea and quietly settled it.

A few years later, and Toyota quietly made headlines with their Tacoma pickup truck's rusting frame. The entire rear section could rust and the spare tire drop off the car. But there wasn't any big hubbub. After all, that won't kill anyone.

So now we're at the acceleration debacle. With this problem prevalent over so many models, and maybe even a different problem with the Prius (which I'll talk about later), it's hard to believe that this slipped through Toyota's quality control net.

But it did, and it's a perfect example of the growing pains that companies regularly go through when they expand. It's natural, it's inevitable. If Toyota had handled it a different way, it might even approach forgivable.

Yet they didn't handle it correctly. They made excuses, they pointed fingers and they were finally forced to admit that there was a problem. That was the biggest blow to Toyota. That was when they lost part of the customer friendly image, when they tried to sweep the issue under the rug.

Toyota will recover. It's too big not, too established and they will regain their image. People will keep buying their cars.

I hope, though, that, someone, somewhere will remember this. No car manufacturer is perfect. Every car manufacturer will have a major recall at some point.

The most important thing is that they live up to the mistake and take responsibility.